Nova Zen Stay
  • Home
  • Services
    • Guest Screening
    • Pricing Tool
    • Guest Access
    • Cleaning & Laundry
    • 24/7 Communication
    • Setup & Optimization
  • Fees
  • About
  • FAQ
  • Contact

NOVA ZEN STAY

Nova Zen Stay
  • Home
  • Services
    • Guest Screening
    • Pricing Tool
    • Guest Access
    • Cleaning & Laundry
    • 24/7 Communication
    • Setup & Optimization
  • Fees
  • About
  • FAQ
  • Contact

Frequently Asked Questions

What do you offer?

Nova Zen Stay is a professional property management company dedicated to ensuring exceptional service for your Airbnb rental and providing a delightful experience for your guests. If you're looking to reclaim your time and prioritize what truly matters, entrust your rentals to Nova Zen Stay.


Our comprehensive range of services includes:


  • Guidance on Airbnb business licensing requirements Creating and promoting your listing with attention to design, photography, and compelling content.
  • Optimizing pricing to maximize your earnings based on factors like seasonality, competition, and local demand Assistance in obtaining short-term rental insurance.
  • Efficient key exchange procedures 24/7 concierge service for your guests' needs.
  • Thorough cleaning and laundry services.
  • Property maintenance and prompt emergency response


With Nova Zen Stay, you can enjoy peace of mind while we handle the details and ensure your Airbnb rentals are managed with utmost care and professionalism.

Why Host with Nova Zen Stay?

Nova Zen Stay maximizes hosts' vacation rental income through an all-in-one, user-friendly system. We streamline and manage every aspect, including smooth turnovers, efficient guest screening, and personalized 24/7 guest communication. With Nova Zen Stay, you can save time while optimizing your rental income through cutting-edge pricing algorithms.

How much will I earn?

At Nova Zen Stay, we offer the most competitive and transparent pricing in the market. Your income potential is determined by factors such as your location and property amenities. Prior to starting your hosting journey, our dedicated onboarding team can provide you with accurate income estimates to help you make informed decisions.

Who provides the cleanings?

At Nova Zen Stay, our team of professionals specializes in cleaning services for short-term rentals. We carefully synchronize and assign cleaning tasks in advance to ensure our professionals have all the necessary information and tools for a comprehensive and personalized cleaning experience. This meticulous approach guarantees that each property we manage receives thorough and individualized cleaning.

Do you screen all guests?

At Nova Zen Stay, we prioritize the safety and security of our clients and their properties. Our dedicated team conducts thorough guest screenings, leveraging advanced technology to validate government IDs and review past guest feedback. Additionally, our vigilant human reviewers diligently identify any potential risks, such as large gatherings or party-related concerns, ensuring a safe and enjoyable experience for all.

How do you get the best price?

At Nova Zen Stay, we offer cutting-edge pricing solutions that optimize your rental income across multiple platforms. Our advanced algorithm analyzes various factors, including property type, demand, booking trends, and availability dates, to calculate and adjust the optimal prices for your properties on a daily basis. By utilizing this innovative technology, we ensure that you consistently maximize your vacation rental income and achieve the highest possible profits.

Is there a minimum time of use?

At Nova Zen Stay, we have no minimum usage requirement, allowing hosts to get started with us quickly and start earning more. Our efficient onboarding process ensures that hosts can swiftly set up their listings and begin maximizing their income in no time.

Does Nova Zen Stay manage AirBnb listings?

Nova Zen Stay seamlessly manages all your Airbnb listings using our comprehensive and integrated channel manager. Our streamlined approach takes the hassle out of hosting and ensures efficient vacation rental property management. With our advanced system, we optimize, synchronize, and oversee every aspect of professional hosting on Airbnb. By leveraging Airbnb's algorithms, we prioritize positive ratings and reviews, boosting the visibility and bookings of your properties on the global hosting platform of choice.

What kind of reporting will I be receiving?

As a valued client of Nova Zen Stay, you will receive a detailed monthly statement that provides a comprehensive breakdown of your income, our Airbnb management fees, cleaning fees, and any approved maintenance charges. This transparent statement ensures you have a clear overview of all financial aspects related to your property.

What if I want to cancel my management contract?

It is highly improbable that our clients would choose to terminate our Airbnb property management services. However, should you ever decide to discontinue your partnership with Nova Zen Stay for any reason, we kindly ask you to contact our management team. We are committed to addressing your concerns and striving to exceed your expectations. In most instances, we will explore potential solutions to accommodate your needs and ensure an exceptional experience. If cancellation remains your preference, we kindly request a 1-month notice to facilitate a smooth transition.

Please reach us at novazenstay@gmail.com if you cannot find an answer to your question.

Copyright © 2023 Nova Zen Stay - All Rights Reserved.


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